Doelstelling

The concrete outcomes of this training are threefold:
-We help you to create the change you want to achieve and by offering you a toolbox for success in future change projects.
-You will be able to build strong social connections, trust and results with less effort in ways that work best for you.
-We look into your own cases and find realistic solutions to make an immediate positive impact in your daily work life.

Doelgroep

-Team managers or HR employees that want to build an open feedback culture which boosts the productivity and quality of relationships; -Engineers and employees with technical job content that want to convey complex messages to peers and customers in a simple manner; -Employees that want to enhance their communicative skills and work on positive mindset habits.

Programma

‘Be the architect’
-Create a positive mindset and focus to be more influential. A positive brain is a productive brain.
-Constructive communication starts with a positive internal dialogue.
-Positive stress habits transform stress into energy.
-Emotional intelligence and mood management. How can you get the best out of yourself and others?
-How to create more empathy in a multicultural working environment

‘Communication basics’
-Installing a feedback culture: Which habits can you develop from your point-of-view?
-Listen to understand: Listening skills and observation habits that make the difference.
-Questioning techniques.

‘Increase you influence, start with yourself’
-Tailored communication to deal with varying personalities and challenging people made easy.
-Giving and receiving feedback in a way that works.
-Social intelligence to cope with resistance and yes-but.
-Having conversations that matter and delivering difficult messages.