Doelstelling

Objectives : after this course participants should
-Be acquainted with the characteristics and different aspects of interpersonal communication behaviour.
-Understand the basic rules and surroundings of public speaking.
-Know how to present themselves and their ideas in a way that ensures success.
-Be able to develop an acute awareness of communication style.
-Be able to prepare and perform a professional presentation.

Doelgroep

-People with no or few knowledge and/or experience in Presentation Skills. -People who want to refresh or deepen out the different aspects of Presentation Skills in order to optimise their performance.

Programma

Human Communication
-The Basics
– Communication Process
– Components of Communication
– Methods & Pitfalls
-Interpersonal Communication Behaviour
– Human Communication Process
– Importance of Body Language
-Conversation Techniques
– Active Listening

Public Speaking
-The Six Mistakes
-Grounding
– Controlling Speaking Stress & Fear
– Building Inner Calm & Outward Composure
-Usage of Verbal Communication
-Usage of Non-Verbal Communication
– Visual Impact: posture, movement, gestures
– Eye Contact
-Dealing with Stage Fright
-Persuasion Techniques

Presentation Skills
-Preparation
– Objective Setting
– Audience Analysis
– Presentation Diagram
-Components
– Opening
– Exposition
– Closing
-Structure
– Design
– The Pyramid Principle of Barbara Minto
– Transitions
-Controlling Techniques
– Question Handling
– Dealing with Hostile Situations
– Group Control

Locatie